1. Delivery Information
All orders submitted before 5.00pm Monday to Friday (excluding Bank Holidays) will be dispatched for next working day (Monday –Friday) delivery.
Please note whilst the 5.00pm cut off time applies to our Manchester Branch please always check with individual branches regarding last order cut off times as these may vary.
We offer free delivery on orders over £100 ex vat for roll products under 1600mm wide to Mainland UK and Scottish Highlands. For all other delivery options please see below:
Delivery Charges for Orders Under £100 (ex vat) for roll products under 1600mm - Mainland UK and Scottish Highlands
Standard Next Day (9am – 6pm) - £15.00
For roll products 1600mm or wider and for sheet products please contact your local sales office for current delivery pricing.
2. Online Terms and Conditions
The term Pyramid Display Limited or 'The Seller' refers to the owner of the website whose Head Office is located at Pyramid Display Materials Limited, Unit 5 Westpoint Enterprise Park, Clarence Avenue, Trafford Park, Manchester M17 1QS. Our company is registered in England and Wales, our registration number is 2024809. The term 'User' refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither The Seller nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. The Buyer or User acknowledges that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Use of Information
Use of any information or materials on this website is entirely user own risk, for which The Seller shall not be liable. It shall be the users own responsibility to ensure that any products, services or information available through this website meet user specific requirements.
This website contains material which is owned by or licensed to The Seller. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the Seller are acknowledged.
Unauthorised use of this website may give rise to a claim for damages and / or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for user convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
The user may not create a link to this website from another website or document without prior written consent of The Seller.
The performance of all contracts is subject to variation or cancellation by the Seller owing to any act of God, war, strikes, Government regulations or orders, national emergencies, lock-outs, fire, flood, drought, tempest or any other cause (whether or not of a like nature) beyond the control of The Seller or owing to any inability by The Seller to procure materials or experiences an inability to deliver caused by such contingency.
The user use of this website and any dispute arising out of such use of the website is subject to the laws of England.
3. General Terms & Conditions
1.1 ‘Buyer’ means the person who buys or agrees to buy the goods from Pyramid Display Materials
1.2 ‘Conditions’ means the terms and conditions of sale set out hereunder and any special terms and conditions agreed in writing by the Seller.
1.3 ‘Delivery Date’ means the date specified by the Seller when the goods are to be delivered.
1.4 ‘Goods’ means the articles which the Buyer agrees to buy from the Seller.
1.5 ‘Price’ means the price for the Goods excluding carriage, packing, insurance and VAT.
1.6 ‘Seller’ means Pyramid Display Materials Limited Head Office, Unit 5 Westpoint Enterprise Park
Clarence Avenue Trafford Park Manchester M17 1QS
1.7 ‘Writing or Written’ includes telex, cable, facsimile transmission and comparable means of communication.
2. Conditions applicable
2.1 These Conditions shall apply to all contracts for the sale of Goods (whether written or oral) by the Seller to the Buyer to the exclusion of all other terms and conditions including any terms or conditions which the Buyer may purport to apply under any purchase order confirmation of order or similar document.
2.2 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Conditions.
2.3 Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer’s acceptance of these Conditions.
2.4 Any variation to these Conditions (Including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller.
3. The Price and Payment
3.1 The Price shall be the Seller’s written quoted price or, where no price has been quoted, the price set out in the Seller’s published price list current at the date of delivery of the Goods. The Price is exclusive of VAT which shall be due at the rate ruling on the date of the Seller’s invoice. We will do our best to notify customers as and when prices increase but due to volatility in the market prices can change without notice, customers should confirm prices at the time of order.
3.2 Payment of the Price and VAT shall be due strictly at the end of the month plus 60 days or as outlined by your account/credit manager.
3.3 Interest on overdue invoices shall accrue from the date when payment becomes due from day to day until the date of payment at a rate of 3% above Lloyds TSB Bank plc’s base rate from time in force and shall accrue at such a rate after as well as before any judgment.
4. The Goods
4.1 The quantity and description of the Goods shall be set out in the Seller’s quotation or confirmation of order.
4.2 The Seller may from time to time make changes in the specification of the Goods which are required to comply with any applicable safety or statutory requirements or which do not materially affect the quality of fitness for purpose of the Goods.
5. Warranties and liability
The Seller warrants that the Goods will at the time of delivery correspond to the description given by the Seller. Except where the buyer is dealing as a consumer (as defined in the Unfair Contract Terms Act 1977 Section 12) all other warranties, conditions or terms relating to fitness for purpose,
merchantability or condition of the Goods and whether implied by statute or common law or otherwise are excluded.
6. Delivery of the goods
6.1 Delivery of the Goods shall be made to the Buyer’s address on or before the Delivery Date. The Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
6.2 Time is not of the essence for the purposes of delivery.
7. Acceptance of the Goods
7.1 The Buyer shall be deemed to have accepted Goods 24 hours after delivery to the Buyer.
7.2 After acceptance the Buyer shall not be entitled to reject Goods which are not in accordance with the contract.
8. Title and Risk
8.1 Title shall pass on delivery of the Goods.
8.2.1 Notwithstanding delivery and the passing of risk in the Goods, or any other provision of these Conditions, the property in the Goods shall not pass to the Buyer until the Seller has received in cash or cleared funds payment in full of the price of the Goods and all other Goods agreed to be sold by
the Seller to the Buyer for which payment is then due.
8.2.2 Until such time as the property in the Goods passes to the buyer, the Buyer shall hold the Goods as the Seller’s fiduciary agent and Bailee and shall keep the Goods separate from those of the Buyer and third parties and properly stored, protected and insured and identified as the Seller’s property, buy the Buyer shall be entitled to resell or use the Goods in the ordinary course of its business.
8.2.3 Until such time as the property in the Goods passes to the Buyer (and provided the Goods are still in existence and have not been resold), the Seller shall be entitled at any time to require the Buyer to deliver up the Goods to the Seller and, if the Buyer fails to do so forthwith, to enter upon any premises of the Buyer or any third party where the Goods are stored and repossess the Goods.
8.2.4 The Buyer shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the Goods which remain the property of the Seller, but if the Buyer does so all moneys owing by the Buyer to the Seller shall (without prejudice to any other right or remedy of the Seller) forthwith become due and payable.
9. Remedies of Buyer
9.1 Where the Buyer rejects any Goods then the Buyer shall have no further rights whatever in respect of the supply to the Buyer of such Goods or the failure by the Seller to supply Goods which conform to the contract of sale.
9.2 Where the Buyer accepts or has been deemed to have accepted any goods then the Seller shall have no liability whatever to the Buyer in respect of those Goods.
9.3 The Seller shall not be liable to the Buyer for late delivery or short delivery of the Goods.
9.4 The liability of the Seller to the Buyer shall in any event be limited to the contract price and the Seller shall not be liable for any indirect or economic loss arising from any breach by the Seller of the terms and conditions of any contract between the Seller and the Buyer. We will do our best to notify customers as and when prices increase but due to volatility in the market prices can change without notice, customers should confirm prices at the time of order.
10. Proper law of contract. This contract is subject to the law of England and Wales.
Your privacy is really important to us, and we understand how important it is to you. Our aim is to be clear and open about what we do and why we do it.
All client information given during the ordering and registration process is collected and stored lawfully and in accordance with the relevant data protection acts. All information held on our systems is password protected. We do not use any information given for marketing purposes without your consent. If you are concerned about the confidentiality of any information given, please contact us at email@example.com
When do we collect information about you?
When you visit our website and register your contact information, or buy products or services on our website.
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What information do we collect?
Your company name, your name and contact information including postal/ business address, e-mail address and telephone number. We won't ever share your personal, business or payment details with third parties. Please note we do not store credit card details nor do we share customer details with any 3rd parties.
How we use the Information
When you purchase from us, we use your information to process your order internally, we also use this data to arrange delivery and for other purchase related services (this may include contacting you by telephone, email or SMS to arrange, confirm or upgrade your order/delivery) also for on-going customer service dealings including any faults, errors or refunds.
For internal accounting and regulatory purposes.
For statistical analysis to assess our business performance and to improve our products and services.
To improve and personalise your experience when you visit the website (See the cookies section), and to keep you informed about other products and services you might be interested in.
To ask you from time to time if you would like to provide feedback on or participate in market research on our products and services. You do not have to participate in these if you do not wish.
We will not share any of the personal information listed above with 3rd parties except to the extent necessary to complete your order.
When you enter your personal information we will ask you if you would like us to email you about discounts, promotions and new products. If you would, please keep the box ticked, if you would prefer not to be contacted simply un-tick the box. If you subsequently change your mind about receiving such emails, please contact us and we will remove you from our mailing list.
How to access your Personal Data
You have the right to request a copy of the Personal Data we hold about you. If you would like to do this then please contact us for a data subject rights request form.
FAO Velda Lomas - Data Protection Officer
Pyramid Display Materials
Unit 5 Westpoint Enterprise Park
0161 872 5666
We may also store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. The different types of cookies are listed below:
Strictly necessary cookies
These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.
These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like favourites or personal price lists, cannot be provided.
These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device.
These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.
These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.
These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be made anonymous and they cannot track your browsing activity on other websites.
Are cookies safe?
Yes, cookies are harmless text files. They can't look into your computer or read any personal information or other material on your hard drive. Cookies can't carry viruses or install anything harmful on your computer.
5. Modern Slavery Policy
Modern Slavery Statement for Financial Year 01/07/2022 – 30/06/2023
1. POLICY STATEMENT
Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, such as slavery, servitude, forced and compulsory labour and human trafficking, all of which have in common the deprivation of a person's liberty by another in order to exploit them for personal or commercial gain. We have a zero-tolerance approach to modern slavery and we are committed to acting ethically and with integrity in all our business dealings and relationships and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our own business or in any of our supply chains.
We are also committed to ensuring there is transparency in our own business and in our approach to tackling modern slavery throughout our supply chains, consistent with our disclosure obligations under the Modern Slavery Act 2015. We expect the same high standards from all of our contractors, suppliers and other business partners, and as part of our contracting processes, we include specific prohibitions against the use of forced, compulsory or trafficked labour, or anyone held in slavery or servitude, whether adults or children, and we expect that our suppliers will hold their own suppliers to the same high standards.
This policy applies to all persons working for us or on our behalf in any capacity, including employees at all levels, directors, officers, agency workers, seconded workers, volunteers, agents, contractors, external consultants, third-party representatives and business partners.
This policy does not form part of any employee's contract of employment and we may amend it at any time.
2. RESPONSIBILITY FOR THE POLICY
The Managing Director has overall responsibility for ensuring this policy complies with our legal and ethical obligations, and that all those under our control comply with it.
The Head of Sales and HR have primary and day-to-day responsibility for implementing this policy, monitoring its use and effectiveness, dealing with any queries about it, and auditing internal control systems and procedures to ensure they are effective in countering modern slavery.
Management at all levels are responsible for ensuring those reporting to them understand and comply with this policy and are given adequate and regular training on it and the issue of modern slavery in supply chains.
You are invited to comment on this policy and suggest ways in which it might be improved. Comments, suggestions and queries are encouraged and should be addressed to the HR Manager.
3. COMPLIANCE WITH THE POLICY
You must ensure that you read, understand and comply with this policy.
The prevention, detection and reporting of modern slavery in any part of our business or supply chains is the responsibility of all those working for us or under our control. You are required to avoid any activity that might lead to, or suggest, a breach of this policy.
You must notify either your manager, the HR Manager as soon as possible if you believe or suspect that a conflict with this policy has occurred, or may occur in the future.
You are encouraged to raise concerns about any issue or suspicion of modern slavery in any parts of our business or supply chains of any supplier tier at the earliest possible stage.
If you believe or suspect a breach of this policy has occurred or that it may occur, you must notify your manager or the HR Manager. You should note that where appropriate, and with the welfare and safety of local workers as a priority, we will give support and guidance to our suppliers to help them address coercive, abusive and exploitative work practices in their own business and supply chains.
If you are unsure about whether a particular act, the treatment of workers more generally, or their working conditions within any tier of our supply chains constitutes any of the various forms of modern slavery, raise it with your manager or the HR Manager.
We aim to encourage openness and will support anyone who raises genuine concerns in good faith under this policy, even if they turn out to be mistaken. We are committed to ensuring no one suffers any detrimental treatment as a result of reporting in good faith their suspicion that modern slavery of whatever form is or may be taking place in any part of our own business or in any of our supply chains. Detrimental treatment includes dismissal, disciplinary action, threats or other unfavourable treatment connected with raising a concern. If you believe that you have suffered any such treatment, you should inform your manager or the HR Manager immediately. If the matter is not remedied, and you are an employee, you should raise it formally using our Grievance Procedure, which can be found as part of our Employment terms and conditions.
4. COMMUNICATION AND AWARENESS OF THIS POLICY
Training on this policy, and on the risk our business faces from modern slavery in its supply chains, forms part of the induction process for all individuals who work for us, and training will be provided as necessary.
Our zero-tolerance approach to modern slavery must be communicated to all suppliers, contractors and business partners at the outset of our business relationship with them and reinforced as appropriate thereafter.
5. BREACHES OF THIS POLICY
Any employee who breaches this policy will face disciplinary action, which could result in dismissal for misconduct or gross misconduct.
We may terminate our relationship with other individuals and organisations working on our behalf if they breach this policy.